At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. TTEC Digital and Five9 have a long-standing partnership centered around delivering world-class AI-powered contact center solutions. Five9 provides the cloud-native CCaaS technology while TTEC brings deep CX consulting, integration, deployment and optimization expertise! TTEC Digital is hiring an experienced Principal Architect of Five9 CCaaS solutions for implementation and delivery in our Professional Services organization. This is a remote role, based in the US and will report to the Executive Director of Technology Consulting. As a Five9 Architect, you will lead the end to end design, configuration, and delivery of complex solutions across the Five9 Intelligent CX Platform for TTEC's enterprise clients. This is a highly technical, hands on role responsible for translating business requirements into scalable system designs,...