We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Position Summary**
We are seeking a Principal AIOps Engineer with deep reliability and operations experience to build and scale intelligent operations across the enterprise. This role focuses on modernizing IT operations through observability, event intelligence, machine learning, and agentic AI—reducing alert noise, accelerating triage, and enabling closed-loop automation. You will act as a principal-level advisor and technical leader for building an Agentic AI ecosystem for IT operations, with ServiceNow as the ITSM system of record (I...