What you can expect

As a Principal AI Architect specializing in Agentic AI, you will design and oversee the development of intelligent agent systems for various industry verticals as part of Zoom AI Companion (AIC). Your architectural vision will directly shape the Zoom user experience through the creation of scalable, robust frameworks and system designs.


You will establish technical standards for implementing novel algorithms that impact workplace efficiency and customer engagement across Zoom Revenue Accelerator (ZRA), Zoom Customer Experience (ZCX), and Zoom Virtual Agent (ZVA).


About the Team

We are part of the Zoom AI Vertical Organization, dedicated to enhancing the Zoom user experience in workplace and customer interactions. Our team of experts is focused on creating the next generation of AI technologies for customer verticals like healthcare, finance, retail/sales, education, etc.


As an AI Architect, you will guid...