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Prescription Support Specialist: Empathy & Solutions

Helpware Inc.
Location 📍 región centro jalisco, Mexico
Posted 📅 May 30, 2026
Work Type ⏰ Full-time

Position Overview

Helpware Inc. is seeking a Customer Service Representative in Mexico to guide patients through the prescription process from start to finish. You will support clients via phone, text, and email, ensuring clarity and providing empathetic assistance.

The ideal candidate has 1+ year of customer support experience, is tech-savvy, and remains calm under pressure. The role offers a monthly salary of $18,000 MXN, law benefits, food vouchers, and major medical insurance after a few months.

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Job Details

Employment Type
Full-time
📊
Category
Other-General
🏠
Work Arrangement
On-site
📍
Location
región centro jalisco, Mexico