Responsibilities

• Manage and nurture relationships with premium clients to ensure satisfaction and retention.
• Respond promptly to customer inquiries via phone and email, providing exceptional service.
• Collaborate with the sales team to identify potential upsell opportunities within existing accounts.
• Utilize CRM software to track interactions and maintain detailed customer records.
• Regularly meet sales targets and contribute to team goals through performance and collaboration.

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0-2 years in customer service or related fields.
• Skills and Competencies: Strong customer service skills with a focus on client satisfaction.
• Skills and Competencies: Proficiency in English, both verbal and written.
• Skills and Competencies: Familiar...