We are looking for a skilled Predictive Dialler Specialist to manage and optimize outbound and inbound dialling campaigns for a leading banking client. This role is critical in improving contact efficiency, campaign performance, and agent productivity while ensuring strict adherence to banking compliance, data security standards, and customer privacy policies.

Key Responsibilities

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  Configure, manage, and optimize predictive dialler campaigns for banking processes such as collections, loans, credit cards, and customer outreach