Position Overview
Job Overview:
As a Customer Service Representative specializing in the repair of watches and clocks, your responsibilities will include:
Key Responsibilities:
- Conducting professional and technical repairs on watches and clocks.
- Meeting service targets as established.
- Providing technical assessments on the authenticity and repair feasibility of watches.
- Ensuring quality control checks are verified and monitored.
- Compiling technical issues for review and resolution.
- Managing and maintaining technical documentation effectively.
- These tasks are essential to ensuring high standards of customer service and technical proficiency in the repair and maintenance of timepieces.
Essential Skills for Success:
Enhancing product sales through effective after-sales service to generate service revenue.
Collaborating confidently within a team envi...