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PRADA In-Store CRM Manager, Bond Street

Prada
Location πŸ“ London, United Kingdom
Posted πŸ“… June 03, 2026
Work Type ⏰ Full-time

Position Overview

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.


JOB PURPOSE

In Store CRM Manager consolidates the data regarding customers, and providing the store team with the information required to consolidate the clientele and supporting managers in the implementation of specific CRM projects at the store level.

RESPONSIBILITIES

  • Ensure customer data accuracy inputted by store team as well as validating data accuracy in system

  • Review and analyze SA performance including all elements of KPIs and MBOs (e.g CRM KPI, iPhone Interaction result, CRM activity results) provide SM with individual SA overview and strategy

  • Launch and monitor new CRM system/function in sto...
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    Job Details

    ⏰
    Employment Type
    Full-time
    πŸ“Š
    Category
    Top Executives
    🏠
    Work Arrangement
    On-site
    πŸ“
    Location
    London, United Kingdom