Job Description

As an Operations Leader, you are the heartbeat of our daily warehouse activity. You’ll be the person who turns high level plans into reality by clarifying tasks, motivating the team, and acting as the first point of contact for any queries on the floor. You’ll make a difference by ensuring our fast paced environment remains organised, safe, and efficient, ensuring every parcel gets to where it needs to go.

Shift Pattern

Sunday-Tuesday/Wednesday, 06:00 - 18:00

What you'll take on

• Leading the Shift: Conduct pre-shift briefs and end of shift handovers to ensure everyone knows exactly what is expected.
• Driving Performance: Monitor KPIs like UPH (Units Per Hour) and CPU (Cost Per Unit) to achieve our target of 97% OTIF (On Time In Full).
• People Management: Support your team through weekly performance discussions, Return to Work interviews, and managing absence or disciplinary matters fairly and con...