Position Overview
Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
**In this role, you will make an impact in the following ways:**
+ Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs
+ Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
+ Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
+ Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
+ Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
+ Completes training in line with skill and business requirements.
+ Maintains service vehicle...