Mercier Consultancy is thrilled to present an opportunity for a Portuguese-Speaking Remote Assistance role for Mercedes, available for candidates wishing to work from home in Greece. In this dynamic position, you will provide comprehensive support to Mercedes clients, ensuring they receive the highest level of service and assistance with their inquiries.

Your proficiency in Portuguese will be vital in facilitating effective communication, as you will help clients navigate their questions and concerns regarding Mercedes products and services. If you are passionate about automotive excellence and customer service, this role is tailored for you!

Responsibilities

• Respond to client inquiries in Portuguese via phone, email, and chat
• Provide expert assistance regarding Mercedes vehicles, services, and features
• Document and track customer interactions within our CRM system
• Work collaboratively with technical teams to resolve customer issu...