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Post-Sale Care Specialist for VIP, Refunds & Fraud

Holafly
Location 📍 medellín, Colombia
Posted 📅 June 08, 2026
Work Type ⏰ Full-time

Position Overview

Holafly is seeking a Customer Care Specialist to oversee the post-sale experience. This role requires effective management of customer feedback, refunds, and disputes using platforms like Intercom and Shopify. The ideal candidate will have 1-2 years of relevant experience and exceptional skills in both Spanish and English.

The position is contractor-based, offering flexible working hours to meet operational needs in the global connectivity industry.

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Job Details

Employment Type
Full-time
📊
Category
Sector sanitario
🏠
Work Arrangement
On-site
📍
Location
medellín, Colombia