Job Description
Seeking a Post Entitlement Analyst to support the SSAMS™ team on the MO DSS project. This role focuses on post-approval Social Security benefit activities using an assembly-line approach. The analyst supports youth in foster care by ensuring accuracy, completeness, and timely responses to the Social Security Administration (SSA) and other stakeholders after benefits have been approved.
The ideal candidate is detail-oriented, comfortable handling administrative casework, and able to communicate professionally with internal teams, SSA representatives, and external stakeholders.
 • Respond to SSA requests for post-entitlement information
 • Receive, track, and respond to incoming calls via the Social Security Benefits Unit (SSBU) hotline
 • Manage and respond to email inquiries through the SSBU inbox
 • Make follow-up calls to resolve hotline and email inquiries
 • Communicate with internal teams to obtain required case information
 • Coordinate wit...