Required Skills

Working knowledge of ServiceNow CMDB architecture, including CI classes, relationships, and data models

• Familiarity with ServiceNow Discovery (MID Server, probes, sensors, patterns)

• Understanding of IT infrastructure components: servers, storage, network devices, and application tiers

• Ability to perform data audits and reconcile discovered data against existing CMDB records

• Basic understanding of dependency mapping and infrastructure topology

• Familiarity with ITIL concepts related to Configuration Management

• – years of experience with ServiceNow CMDB administration or configuration

• Hands-on exposure to ServiceNow Discovery in a lab or production environment

• Experience conducting data validation or audit activities in an ITSM context

• Familiarity with data center infrastructure concepts (physical or virtual environments)



Tasks & Duties: