Mercier Consultancy is thrilled to offer an exciting opportunity for a Portuguese-Speaking Customer Support Representative for Dyson, with the flexibility to work from home in Greece! In this pivotal role, you will assist Portuguese-speaking customers with their inquiries related to Dyson products and services, ensuring they receive outstanding support and information.

This position is perfect for individuals who are passionate about technology and customer service. If you enjoy solving problems and providing exceptional service, we would love to hear from you!

Responsibilities

• Provide customer support in Portuguese via phone, email, and chat regarding Dyson products
• Assist customers with product inquiries, troubleshooting, and order management
• Document customer interactions accurately in our customer management system
• Coordinate with internal teams to resolve customer issues effectively
• Educate customers on product featu...