Mercier Consultancy is seeking a dedicated Portuguese-Speaking Customer Support Representative for our Automotive Insurance & Claims Department for one of our clients! In this essential role, you will be the primary point of contact for our Portuguese-speaking clients, providing them with support and guidance as they navigate the complexities of automotive insurance and claims processes. Your expertise will play a key part in ensuring that customers have a smooth experience during potentially stressful times.

This position is suited for individuals who are passionate about customer service and the insurance industry. If you thrive in a fast-paced environment and are committed to helping others, we encourage you to apply!

Responsibilities

• Provide customer support in Portuguese via phone, email, and chat
• Assist clients with inquiries related to automotive insurance policies and claims
• Document customer interactions and maintain accurate ...