Mercier Consultancy is excited to offer an opportunity for a Portuguese Speaking Customer Service Representative for our Client's Sustainability & Green Energy Company. In this vital role, you will provide outstanding support to our Portuguese-speaking customers, assisting them with inquiries related to sustainable products and green energy solutions.

Your fluency in Portuguese will be essential as you help clients with questions about sustainable practices, product information, and services aimed at promoting environmentally friendly living. You will play a key role in advancing our mission of sustainability through exceptional customer service and support.

Responsibilities

• Deliver exceptional customer service in Portuguese via phone, email, and chat regarding sustainability and green energy inquiries
• Assist customers with questions about product features, sustainability practices, and program details
• Effectively resolve customer comp...