Mercier Consultancy is thrilled to announce an opening for a Portuguese Speaking Customer Service Representative for our Client's Fitness & Sports Equipment Department. In this engaging role, you will provide exceptional support to our Portuguese-speaking customers, assisting them with inquiries related to our wide range of fitness and sports products.

Your fluency in Portuguese will be essential in helping clients with product information, order processes, and any questions they may have about their fitness equipment needs. Your focus on customer service will be key in fostering a satisfied and loyal customer base as they pursue their fitness goals.

Responsibilities

• Deliver top-notch customer service in Portuguese through phone, email, and chat for fitness and sports equipment inquiries
• Assist customers with understanding product features, availability, and order tracking
• Effectively resolve customer complaints and product-related iss...