Patrique Mercier Recruitment FR is excited to announce an exceptional opportunity for a Portuguese Speaking Customer Service Representative within the Biotechnology industry. This role is geared towards individuals who are passionate about science and technology and want to provide outstanding customer support to clients operating in this innovative sector.

Responsibilities

• Deliver high-quality customer service to Portuguese-speaking clients via phone, email, and chat, addressing inquiries and concerns related to biotechnological products and services.
• Assist customers with product information, orders, product availability, and troubleshooting.
• Collaborate with internal teams to resolve complex issues and enhance the customer experience.
• Provide accurate and timely responses to customer inquiries while ensuring compliance with industry standards and regulations.
• Maintain updated knowledge about the company's biotechnology p...