Position: Portuguese-Speaking Customer Advisor

Location: Athens, Greece | Remote or On-Site | Role must be performed from Greece

Hiring Process: 100% Virtual

About the Role

We are looking for a Portuguese-speaking Customer Advisor to join our team in Greece. You will serve as the main contact for our Portuguese-speaking customers and deliver outstanding support via phone, email, and chat.

Responsibilities

• Handle customer inquiries in Portuguese with professionalism and empathy
• Resolve issues efficiently and accurately
• Document all interactions in the CRM system
• Collaborate with internal teams to improve customer satisfaction
• Achieve and exceed KPIs

Requirements

• Native or near-native Portuguese (C1/C2)
• Professional English proficiency
• Previous customer service experience preferred
• Excellent communication and active listening skills
• Based in...