Population Health Patient Care Liaisons coordinate appointments and other healthcare services at Mount Sinai Health System facilities and external organizations to fit the specific needs of each patient. They facilitate the delivery of preventative care services, chronic disease management services, and medication adherence assistance. They liaise between medical providers, patients, health insurance companies, and more. Patient Care Liaisons increase health literacy by educating patients on the importance of preventative screenings and procedures, chronic disease management, and medication adherence. This position promotes a high level of patient satisfaction by identifying and helping to address barriers to high quality, patient-centered care.

Description of Competencies • Facilitates timely access to primary care and specialty appointments by scheduling services related to preventive care and chronic disease management. Thi...