Mercier Consultancy is excited to announce an opening for a Polish-Speaking Customer Support Representative in our Subscription-Based Services Department! In this role, you will be the first point of contact for our Polish-speaking clients, assisting them with inquiries related to our subscription services. Your dedication to customer support will help ensure a seamless and positive experience for our subscribers.

This position is perfect for individuals who are enthusiastic about customer service and have an interest in subscription-based products. If you excel at communication and problem-solving, we would love to have you on our team!

Responsibilities

• Respond to customer inquiries in Polish via phone, email, and chat
• Assist clients with questions about subscription options, billing, and account management
• Document all customer interactions and solutions accurately in our CRM system
• Work collaboratively with internal teams to re...