Position Overview
Patrique Mercier Recruitment FR is delighted to announce an opportunity for a Polish Speaking Customer Service Representative specializing in the Healthcare industry. This role is designed for individuals passionate about healthcare and dedicated to providing outstanding support to Polish-speaking clients, ensuring they receive the best care and information possible.
Responsibilities
- Deliver exceptional customer service to Polish-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to healthcare services, benefits, and policies.
- Provide guidance and support regarding claims processing and healthcare options.
- Address and resolve customer complaints and issues with professionalism and empathy.
- Collaborate with healthcare professionals and internal teams to offer accurate information and solutions to clients.
- Maintain a thorough understanding of the companyβs healthcare offerings to pro...