Position Overview
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Summary
Responsible for Policy and Certificate Benefits operational support, business process analysis, approval of benefits payment as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.
Key Task & Accountabilities
- Participate on the system enhancement, process improvement and digital projects. Role and Responsibilities including:
- Liaise and coordinate with superior and IT or system support.
- Assist superior in participating project meeting.
- Assist superior in prepare system/business requirement and business process review.
- Prepare test script and Perform User Acceptance Testing,
- Prepare sign off document from stakeholder.
- Prepare implementation sign off document.
- Assist superior to monitor the resul...