Policy & Procedure Program Specialist

Position Overview



The Policy & Procedure Program Specialist supports the systems, standards, and execution discipline that translate enterprise priorities into clear, coordinated, and operationally viable field execution through high-quality documentation.

This role is responsible for owning the end-to-end program for operational policies, procedures/SOPs, forms, and playbooks, ensuring guidance is clear, consistent, current, and easy for center teams to execute. The Specialist ensures documentation reduces confusion, supports adoption, and enables scalable, repeatable operations across the organization.

Operating within the Organizational Alignment & Enablement function, this role partners closely with the Director of Organizational Alignment and cross-functional stakeholders to translate business requirements into structured, field-ready documentation. The role ensures documentation is aligned to operatio...