**Position Description & Qualifications**
Serco is seeking a motivated and results driven Policy & Implementation Specialist to shape and drive strategic policy and operations initiatives. The candidate would join our talented and fast-paced team supporting millions of people applying for healthcare coverage via the Affordable Care Act (ACA) Health Insurance Marketplace (Marketplace). This dynamic position will provide thought leadership and management to implement policy and program changes for processes and systems that review, adjudicate, and assist consumer applications. As such, the candidate in this role will closely collaborate with Serco Leadership; Service Delivery, IT Solutions and Delivery; and Operations teams; and CMS Executives.
The candidate in this position ideally brings the unique combination of ACA knowledge, subject matter expertise in health insurance markets trends, and federal and state health insurance policies and programs (such as the ACA Marketplaces, M...