Job Responsibilities: This position reports to the Head of Projects & Operation directly, you will be responsible to:- · Manage and motivate a team of Admin Officers, oversee and ensure the smooth daily operation of the Policy Administration Department · Assist to handle new businesses and renewals endorsements for Personal and Commercial Lines, according to stipulated turnaround time and Company's service standards · Develop new products and enhance workflow process in our core front and back end systems, PAS and AS400 · Involve in the scheduling and implementation of different projects, e.g. upgrade of phone and outbound systems, website enhancements, UAT system development and testing, setup of Business Continuity Plan · Work closely with all department heads on the projects priorities and provide a holistic overview and advice on the business impact of each project on the systems · Develop website online business for other personal lines products such as Motor and Home Contents · O...