Job Responsibilities:

This position reports to the Head of Projects & Operation directly, you will be responsible to:-

· Manage and motivate a team of Admin Officers, oversee and ensure the smooth daily operation of the Policy Administration Department

· Assist to handle new businesses and renewals endorsements for Personal and Commercial Lines, according to stipulated turnaround time and Company's service standards

· Develop new products and enhance workflow process in our core front and back end systems, PAS and AS400

· Involve in the scheduling and implementation of different projects, e.g. upgrade of phone and outbound systems, website enhancements, UAT system development and testing, setup of Business Continuity Plan

· Work closely with all department heads on the projects priorities and provide a holistic overview and advice on the business impact of each project on the systems

· Develop website online bus...