Position Overview
Job Description
Our client is seeking a self-driven Platform Operations & Enablement Project Manager to own day‑to‑day operational support for our automation platform and digital workforce. This individual contributor role requires strong technical aptitude, the ability to work independently, and comfort navigating a highly complex ecosystem of applications, stakeholders, and automation processes.
The Project Manager will offload operational workload from senior leaders, maintain platform hygiene, and ensure consistent visibility into enablement, non‑delivery work, and RPA ecosystem health.
Key Responsibilities
-Serve as the primary operational point of contact for platform and automation inquiries.
-Own daily platform operations, including intake management, tracking, follow‑ups, and dependency coordination.
-Manage operational oversight for ~150 RPA “digital workers,” including access audits, ID recertifications, and onboarding/offboarding.
-Mai...