Platform Engineer, End-User Services


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locations

Wayne, PA

Charlotte, NC

Dallas/Ft. Worth, TX






time type

Full time





posted on

Posted 30+ Days Ago





job requisition id

175724




The Operational Engineer is a senior technical contributor and operational SME responsible for advanced troubleshooting, service stability, and proactive health across the end‑user environment. This role serves as the escalation point for complex issues, owns service health telemetry, drives automation and preventive maintenance, and partners with Engineering and Tech Central to improve reliability, performance, and overall crew experience.