Ensure tenant satisfaction, improve tenant retention, and promote a harmonious and productive environment for all occupants.

• To prepare weekly/monthly meeting documents and minutes.
• To organize social events & meetings.

Act as a point of contact for tenants, addressing their concerns, queries, and requests promptly and professionally. Maintain regular communication with tenants to understand their needs and identify areas for improvement. Conduct regular survey and achieve good results.

Handle tenant complaints and disputes, working to find solutions and resolve issues in a fair and timely manner. Maintain accurate records of issues, resolutions, and follow-up actions taken.

Implement strategies to enhance tenant satisfaction, engagement, and retention. Organize tenant programs, e...