Pit Manager

Location: Grand Villa Casino

Job Type: Relief

Hourly Wage Range: $30.58 - $34.40

Key Responsibilities

• Deliver effective and efficient customer service.
• Resolve conflicts to maintain good guest and employee relations.
• Oversee human resources issues and support staff development initiatives.
• Manage Tables staff to achieve and maintain a high and consistent level of job performance and customer service.
• Maintain and review staff schedules and report all shift activity.
• Generate feedback from Tables staff and communicate feedback to management.
• Work closely with department managers, staff, and external regulatory authorities to ensure the smooth operation of the gaming floor.
• Identify opportunities for revenue growth through business proposals.
• Demonstrate a thorough knowledge of gaming regulatory policies.
• Sup...