About the Role

As a Phone Sales Officer, you’ll play a key role in supporting branch sales through phone‑based customer service and order processing. You’ll work closely with the wider branch team, assisting customers with parts enquiries while also supporting general storeperson duties as required.

This role suits someone with a background in parts, automotive, mechanical or electrical products — or someone keen to build experience in the industry.

Key Responsibilities

• Deliver outstanding customer service and support branch phone‑based sales
• Respond to inbound calls from customers and account managers to support sales outcomes
• Process invoices, credits and orders accurately
• Assist with stock management, including shelving, pallet racking and stock counts
• Support general branch and warehouse operations as required