About the role

Canadian Blood Services is looking for Donor Centre Associate to join our dynamic Collections team in our ON-Ottawa-Carling Ave donor centre.

The Collections team is responsible for supporting Canadian Blood Services by collecting donor blood and blood components in a safe manner to provide patients with lifesaving products every day. In this role, you will perform phlebotomy in the collection process in accordance with health and safety standards. You will work face‑to‑face with our donors, team members, and volunteers providing them with safe and quality service during each stage of the collection process.

• Leveraging your superb client service skills and ability to communicate effectively with donors and your team, you will conduct registration and confidential screening to determine eligibility and build and promote a positive donor experience.
• Your knowledge or experience in following pro...