You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking an experienced Pharmacy Support Specialist to join their rapidly growing organization with a unique business model. The role will primarily involve serving as the central point of contact for specialty pharmacies, analyzing claim rejections, and providing accurate guidance for issue resolution.
Key Responsibilities

• Pharmacy Advocacy & Triage: Serve as the central point of contact for specialty pharmacies; investigate inquiries regarding claim underpayments and route them to the appropriate internal team for resolution.
• Claims Troubleshooting: Analyze pharmacy claim rejections and denials to provide pharmacies with accurate guidance on next steps without performing direct re-billing.
• Queue & Relationship Management: Monitor Program Support queues and Tableau rep...