Description
We are looking for a Pharmacy Care Coordinator to join our team in San Antonio, Texas. This contract position involves supporting medication adherence, prescription refills, and member outreach in a dynamic and fast-paced environment. The ideal candidate will have a background in pharmacy, healthcare, or call center operations and be skilled in managing high-volume communications while delivering exceptional service.


Responsibilities:

• Handle a high volume of inbound and outbound calls to assist with prescription refills, medication adherence, and member outreach.

• Navigate multiple systems to provide accurate information to members, providers, and clinical staff.

• Review prescription claim documentation and manage escalated inquiries across various communication channels.

• Translate prescriber notes and address Medicare drug-related issues in compliance with organizational policies.

• Provide administrativ...