Position summary Industry: Pharmaceutical Sector
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Goodwood
Contract: Permanent
Remuneration: Market Related
About our company Clicks Group
Introduction Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction.
Responsibilities
Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
Administration of scripts and or any other claiming/capturing related procedure.
Accurate and complete handling of all profiles worked on.
Interact with health care professionals where needed.
Problem solving and follow up of queries.
Duties
Interact with customers via telephone or other means rega...