Position Overview
The Personal Systems Sales Specialist Account Manager drives high-value workplace engagements by translating customer needs into measurable business outcomes. This role requires specialist expertise across Personal Systems (devices, lifecycle, services) to shape demand, build solution roadmaps, and execute opportunities end-to-end—growing revenue, adoption, and long-term account value.
Responsibilities
- Engage customer stakeholders across IT, procurement, finance, and business leaders to uncover productivity and collaboration challenges and align solutions to outcomes.
- Develop and execute account strategies that connect end-user computing to customer value (standardisation, user experience, security, manageability, cost-to-serve).
- Drive consultative discovery and solution‑selling motions—diagnosing needs, mapping stakeholders, and building multi‑threaded opportunity plans.
- Create, qualify, and progress pipeline with strong next...