Position Overview
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their personal insurance needs. You will be a key point of contact, ensuring client retention through expert advice and efficient policy management.
Key Responsibilities
- Expert Client Service: Deliver comprehensive, professional service to a diverse portfolio of personal lines clients.
- Portfolio Management: Manage renewals, process endorsements, and handle account inquiries with precision.
- Risk Assessment: Evaluate client needs and risk exposures to recommend tailored insurance solutions.
- Claims Support: Confidently guide clients through the claims process, acting as a supportive advocate.
- Collaboration: Work closely with producers, insurance partners, and internal teams to ensure seamless service.