Job Title

Key Responsibilities:

• Assess case file completeness and secure missing pre-retainer documents as needed
• Review and verify the Intake and Retainer Packet for accuracy
• Prioritize Significant Injury (SI) cases for prompt attention
• Request police reports, photos, call logs, and videos within 2448 hours of new intake
• Request ER hospital records and all pre-retainer records/bills within 2448 hours of intake
• Notify government insurance providers (Medi-Cal, Medicare, IEHP, etc.) within 2448 hours
• Obtain incident reports for premises cases (if not included with R&I)
• Request necessary documents for wrongful death cases
• Update case management software with all pre-retainer and non-lien medical provider details
• Scan, name, and organize medical records and bills in the appropriate folders
• Save all other relevant reports and documents in the corresponding ...