Position Overview
The VA will serve as a Case Manager, acting as the central coordinator for personal injury files (car accidents, slip and falls).
TASKS:
- Conducting welcome calls and maintaining regular communication regarding recovery
- Facilitating medical treatment, ensuring compliance with doctor recommendations, and monitoring progress
- Interfacing between the lawyer, injured client, medical providers, and insurance adjusters
- Gathering medical records/bills and organizing the demand package for settlement
Requirements
QUALIFICATIONS:
- Must have excellent verbal and written English communication skills
- High attention to detail and strong data accuracy
- U.S. insurance claims knowledge
- Understanding reporting for auto or health insurance
- High level of empathy and Compassion Care for injured clients
- Paralegal training or experience in...