To ensure that telesales activities are directed to meeting sales targets.
To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
To manage relationships of assigned portfolio through outbound channels along with Personal Loan Sales and Fulfillment.
Generating revenue through Personal Banking Personal Loan Sales.
Ensuring end to end customer service, ensuring quality growth in earnings through focused penetration of target segments with optimal risk propositions.
Dimensions
Analysis of leads received.
Conversion of leads into “sale”
Updating of all systems as per the call with the customer.
Processing of the request or offer given to the customer.
Constant follow up with the concerned department i...