Provide professional organisational support to corporate leadership through the delivery of executive personal assistant services.

Be the point of contact for the Leadership Team, acting as an ambassador for the Council by providing an excellent customer service.

KEY TASKS

• Answer telephone calls and deal with initial enquiries from members of the public, Senior Managers, people who use services, MPs and Elected Members etc. Filtering and directing incoming telephone queries where they cannot be resolved at first contact, identifying urgent/sensitive matters.
• Collate, disseminate and control the distribution of mail and other documentation and information received or originated by the Leadership Team member.
• Proactively screen the Leadership Team members emails for meeting requests/ meeting papers etc and ensure that these are either electronically filed or a hard copy produced as per individual needs.
• Maintain the electronic ...