Position Overview
Job Details - Permanent
- Up to $3,200 + PB
- Mon–Fri: 10am – 7pm, Sat: 10am – 2pm
- Orchard
Responsibilities 1. Create Memorable Customer Experiences
- Collaborate with the team to proactively engage walk‑in and returning customers, building rapport and understanding their unique needs.
- Recommend the most suitable treatments and products, leveraging your knowledge and teamwork to upsell, cross‑sell, and build long‑term relationships.
- Share ongoing promotions and bundle packages in a friendly and informative way to encourage higher‑value purchases.
- Respond confidently to enquiries via phone, text, email, and in‑person, with the shared goal of converting interest into bookings and treatments.
- Support customers through a smooth and accurate payment process, ensuring they leave feeling well taken care of.
- Work with the team to follow up with customers post‑v...