Job Title: Performance Administrator

Location: Stone, Staffordshire

Salary: £26,230

Overview

The Performance Administrator is responsible for collecting, analysing, and reporting performance data across multiple clients, contracts, and service level agreements (SLAs), while supporting the management, development, and continuous improvement of internal systems.

This is a collaborative role that works closely with colleagues across the business to review systems and services, identify opportunities for improvement, and assist in the delivery and implementation of enhancements.

Key Responsibilities

Data & Systems

Work closely with the Performance team to produce month-end statistical reports for clients.

Deliver routine reports on a daily, weekly, and monthly basis, as well as ad hoc reporting requests when required.

Attend supplier and stakeholder meetings to obtain and communicate system updates across the busines...