Position Overview
Job Summary:
Performs secretarial duties under general supervision including but not limited to: -Scheduling appointments, relaying messages, requesting refills on patient's behalf, scanning and filing in a fast paced environment.
--Regularly answers the hunt line
--Routinely answers calls prior to voicemail activation
--Communicates appropriate and approved information to patients. Does not give medical advice without MD directions.
-Provides practice support which could include switchboard coverage, patient check out, obtaining authorizations and various other practice assigned tasks.
--Knowledgeable in all aspects of insurance authorizations. Obtains necessary referrals/authorizations from various insurance carriers as needed. Schedules outside imaging, MRIs, CTs, when necessary. Ensures authorizations are obtained prior to patient appointments.
-Works closely with patients, physicians, residents, clinic, management and secretaria...