Job Overview

As the AI Product Owner – ServiceNow, you will own the vision, roadmap, and delivery of generative and agentic AI capabilities within our ServiceNow ecosystem. Partnering with module Product Owners across HRSD, S2P, and other domains, you’ll design and deliver intelligent automation—leveraging Now Assist, AI Agents, predictive intelligence, and agentic workflows—to elevate service experiences and operational efficiency.

Key Responsibilities

AI Product Strategy & Vision

• Define and evolve the strategic vision for AI-powered enhancements in ServiceNow.
• Identify and prioritize opportunities to embed AI—Now Assist, AI Agents, predictive intelligence—across HRSD, S2P, WSD, Virtual Agent and other modules
• Keep pace with AI trends and ServiceNow innovations to shape roadmap direction.
• Stakeholder Engagement & Cross-Module Alignment
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