Overview

Our client is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing.

Job Description

• The People Solutions Partner is responsible for providing HR counsel and handling complex and ambiguous employee and supervisor HR cases. This role requires coordination with various HR Functional teams, and non-HR subject matter experts (SMEs). This role will manage intake, triage, and resolve cases from designated client groups in a variety of countries.
• Act as the first point of contact by performing the role of a virtual HR Business Partner, and provide support and guidance to employees and supervisors on workplace issues, ensuring they feel heard and valued to promote a positive work environment
• Provide policy and benefit counsel specific to site, country, an...