Position Overview
**Position: People Partner Coordinator**
Adecco Staffing is currently assisting a local client in hiring for People Partner Coordinator in Normal, IL. We are looking for an ideal candidate with 2+ years of experience in HR shared services, People Operations, or high-volume employee/customer support, clear and empathetic communication skills and HRIS experience.
**Key Responsibilities**
β’ Serve as Tier 1 support for employee inquiries across benefits, payroll, pay programs, people systems, policy, and general HR topicsβvia case, chat, and occasional walk-ups.
β’ Own end-to-end case handling: triage, diagnose, resolve or route; document clearly; close the loop on time and in full.
β’ Use our tools confidently, working in case management and HR systems (e.g., ServiceNow, Workday, iCIMS or similar) to research, process transactions, and keep records accurate.
β’ Create clarity at scale by leveraging response templates and knowledge articl...