Team Description:

The People Operations & Services Team is responsible for driving the end-to-end employee experience, from onboarding to offboarding, and ensuring smooth HR operational processes across the organization. They own the HR operations functions, including onboarding, benefits administration, employee care, and HR systems, and work closely with relevant HR stakeholders and external corporate partners.

Job Description:

• Prepare weekly documents to share with relevant stakeholders to ensure smooth onboarding processes
• System Ticket Management: Manage employees' benefit and claims inquiries by addressing system tickets promptly & accurately
• Maintain HR chatbot with updated documents to ensure that employees have access to current HR information and can effectively use the tool to resolve queries
• Assist in compiling and analysing data related to HR service requests across loca...